Everything You Need
in One Place
Pay your bill, manage your service, access rate schedules, and find answers to common questions—all the tools you need to manage your utility account
Quick Actions
Select the service you need and we'll guide you through the process
Pay Your Bill
Quick and secure online payment options available 24/7 for your convenience
Start/Stop Service
Moving in or out? Easily manage your service connection with our simple process
Rate Schedules
View current rates for potable water, irrigation water, and wastewater services
Pay Your Bill
Online Anytime
We offer convenient, secure payment options so you can pay your utility bill whenever it's convenient for you. Choose from multiple payment methods and manage your account online 24/7.
Credit/Debit Cards
Pay instantly with Visa, Mastercard, Discover, or American Express
Bank Transfer
Direct payment from your checking or savings account
Auto-Pay
Set up automatic payments and never miss a due date
Payment Information
Pay by Phone
Call our automated payment line:
727-217-5658
Pay by Mail
Send check or money order to:
AQUARINA UTILITIES, INC.
7550 US1
Vero Beach, FL 32967
Payment Tips
- Include your account number on all payments
- Allow 3-5 business days for mail payments
- Online payments post immediately
Start or Stop Your Service
Moving to or from our service area? We make it easy to connect or disconnect your utility service
Start Service
New to the area? We'll get your water and wastewater service up and running quickly.
What You'll Need:
- Valid photo ID (driver's license or state ID)
- Service address and move-in date
- Contact information (phone and email)
- Deposit payment (if applicable)
Stop Service
Moving out? Let us know at least 3 business days before your move-out date.
Important Information:
- Provide 3 business days advance notice
- Final bill will be mailed to forwarding address
- Deposit refund processed after final payment
- You're responsible for charges until disconnect date
Current Rate Schedules
Our rates are established through the Florida Public Service Commission to ensure fair and reasonable pricing
Potable Water Rates
Residential and commercial drinking water service rates
Irrigation Water Rates
Non-potable water for landscaping and outdoor use
Wastewater Rates
Wastewater collection and treatment service rates
Water Conservation Tips
Simple ways to reduce water usage and lower your utility bills while protecting our environment
Shorter Showers
Reduce shower time by 2-3 minutes to save up to 150 gallons per month
Fix Leaks
A dripping faucet can waste 3,000+ gallons per year—repair promptly
Smart Irrigation
Water lawns early morning or evening to reduce evaporation
Full Loads Only
Run dishwashers and washing machines only with full loads
Common Questions
Find quick answers to the most common customer questions
How do I report a water leak or service issue?
Call our 24/7 emergency line at 727-217-5658 immediately. For non-emergency issues, you can also contact us through our website or visit our office during business hours.
When is my bill due?
Bills are mailed monthly and payment is due within 20 days of the bill date. The due date is clearly marked on your bill. Late payments may incur additional charges.
Is my water safe to drink?
Yes! Our potable water meets or exceeds all EPA and Florida DEP safety standards. We conduct regular testing and publish annual Consumer Confidence Reports detailing water quality results.
How much notice do I need to give to start or stop service?
We require at least 3 business days advance notice for both service connections and disconnections. This allows us to schedule the necessary field work and ensure accurate billing.
Can I set up automatic payments?
Yes! We offer auto-pay options through bank draft or credit/debit card. Contact our customer service team to enroll in automatic payment and never worry about missing a due date.
Still Have Questions?
Our customer service team is here to help with any questions or concerns about your utility service